The Top 10 Reasons Your Ads Aren’t Working
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The Top 10 Reasons Your Ads Aren’t Working
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Home Page > Advertising > Online Promotion > The Top 10 Reasons Your Ads Aren’t Working
The Top 10 Reasons Your Ads Aren’t Working
Posted: May 26, 2010 |Comments: 0
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The Top 10 Reasons Your Ads Aren’t Working
By: Charlotte Gibson
About the Author
Samantha Hartley of Enlightened Marketing helps socially responsible entrepreneurs who are struggling with peaks and valleys in their businesses to generate a consistent stream of new, profitable clients. For FREE marketing tips sign up for our eZine at Enlightened Marketing.
(ArticlesBase SC #2464279)
Article Source: http://www.articlesbase.com/ – The Top 10 Reasons Your Ads Aren’t Working
If you spend enough time around me, like my clients do, you could start to get the impression that I’m down on advertising. After all, when people call to ask what they should tell the salesperson on the other line – selling ads in everything from high school yearbooks to fish restaurant tabletops – I almost always advise against it.
But I’m not down on advertising; I’m down on “armchair advertisers.”
Did you ever watch the film critics on TV and think, “I could do that.” You’re an armchair critic. How about the football announcers?
Their job looks pretty easy, and you sure know a lot about football, right? Armchair announcer, calling the game from your recliner.
Well, advertising might look like something everyone can do, and you may even know some ad agency people who aren’t all that smart. But don’t be fooled. Creating good advertising is a skill, usually learned not in a classroom, but from years of practice, and trial and error.
Trial and error is expensive, and that’s the main reason I don’t advise most of my clients to do much formal advertising. Before you see major TV ads, they’ve been tested, tweaked, rewritten, recast with different actors, and otherwise vetted so they get exactly the response the advertiser is looking for. Can you afford to do the same? What’s a small biz to do?
Following are the top ten reasons why most ads don’t work and some suggestions for how to ensure YOUR ads – whether mass media, direct mail or just brochures – get more response.
1. No intention. What do you want the ad to do for you? It’s an obvious question, yet most people can’t answer it. Your ad needs to have a little mission to accomplish: “go out there and tell people to call me.” Or, “send people to the form on my web site.” Or, “get people to attend my event.” If you’re not sure why you’re advertising – or if it’s just to “create awareness,” don’t do it. It’s easier just to throw your money directly out the window.
2. No message. What is your ad saying? My least favorite of all, the “business card ad” is saying, “Hey, I’m in business!” Really, well that’s nice for you. But tell a reader why she should care.
In a word, benefits! The message in your ad (and this can be accomplished with or without text) should say, “Here’s why YOU, the person looking at this right now, need to take action on this ad.”
Many of you have heard me evangelize on this point, but if your message doesn’t get your desired response when you tell it to someone in casual conversation, don’t bother advertising. Perfect the message till it makes eyebrows raise, then you know you’ve got something.
3. No brand. Your brand identity and personality should be woven into your ad so the reader has a sense of who you are. Even if I’ve tuned out all the ads before it, the right branded ad will get my attention and, often, action. Imagery, language, style and message are all elements of your brand and should be integrated fully into every ad. It’s twice as effective when you communicate your value (brand) while asking for action.
4. Wrong medium. Ever pass a billboard filled with text you can’t read? That company chose the wrong medium. Have you ever done radio ads and gotten poor results? How many did you run? Radio is a repetition medium, and a small sprinkling of ads there can be a waste of money.
Ask yourself, “Is this something my intended audience will see or hear?” What programs and topics interest them? It’s better to run an ad in an association newsletter your prospects will see than on a TV station they may or may not be watching.
5. Not integrated. Is the message in your ad the same as the ones in your brochure and on your web site? While the tag lines and logos may be the same, the look and feel may betray the fact that your site was written years ago and the business cards haven’t been updated yet. And unless everything your prospect sees is aligned, your message is garbled.
Conversely, the magic of integrated marketing means that the message I see on your billboard is echoed and enhanced by your promotional event, and the great PR you got in today’s paper is conveying the same benefits as I read on your web site. If you can maximize your exposure to an intensive burst, giving your audience more than 6 but less than 20 impressions of your business over the course of a few weeks, you will generate massive results.
6. No call to action. Call! Send! Come by! Tell your intended audience what you want them to do. Drink! Enjoy! Send money! Make it clear how they should do so. Operators are standing by! You don’t have to use the cheesy language they do in major ads, but you can apply the reasoning behind it to whatever you’re doing. If you have a clear intention for your ad, then this call to action will help you fulfill it.
7. Not targeted. In an attempt to capture everyone who might see an ad, it’s easy to forget about custom-tailoring the message to exactly YOUR intended recipient. You can do this with the medium and the placement of your ad as well.
For example, if I want businesspeople to see my ad in the newspaper, I could put a professionally written advertorial (ad in the form of an article) in the business pages.
8. Not engaging. Effective ads reach out and grab the attention of their intended audience.
One way to do that is with a really creative concept, and that’s what a good agency can do for you. If you are spending a lot of money on the placement of your ad, it’s probably in your interest to have it designed for you by an agency.
Be sure to tell the agency your intentions for the ad, as well as the key messages that you want to convey. You might be surprised when you get the creative ideas that your agency proposes, and it can be hard to evaluate them. The best way to do so is to say, “Does this convey the message and represent my brand?”
Using emotion is another way to engage people with your ads. I can’t be the only one who cries at TV commercials, and, although it doesn’t make me more inclined to buy something I don’t need, it does get my attention. If I am the intended audience, I may also be moved to take action based on what I’ve seen.
9. No testing. As I mentioned earlier, large companies will test ads like crazy before airing them, usually with focus groups. You know what a focus group is? A few representatives of your market who can be trusted to give their honest opinion about something.
Nothing keeps us little guys from doing focus groups; I do them all the time. “Here, check this out and tell me what you think,” I might send you sometime in an email. “Does this sound too sales-y?” I just wrote to someone yesterday.
Try showing them the ad your agency proposed (see #8) and asking: “What message does this ad convey to you? Does it look like the kind of ad you’d expect from my brand?”
Be careful whom you include in your focus group. The core market of Coca-Cola is teenagers, but no teens work at Coke. So, when the executives saw new ads and hated them, the marketing team gave them t-shirts that read, “I am not the target audience.” If your audience is young moms, don’t ask the guys in your building for feedback.
If you have friends like me who find a typo in everything they see, include them in your test groups. It’s embarrassing to discover mistakes after your brochure is printed. Most of all, it’s expensive to find out your message is unclear, or you’ve left out the call to action.
10. No tracking. Marketing is a process, not a one-shot deal. It’s critical to learn from everything you do and improve upon it as you go on. The only way to do this is to track the results. “Yes, we tried that once and it didn’t work for us.” I hear this a lot.
Why didn’t it work? Was the issue with the message, the medium or the frequency? When things DO work, I ask the same thing. Unless you track the results of each ad, you won’t know. How do you track? “Mention this ad and get an additional 5% off.” That’s a retailer tracking how effective his ad is. “How did you hear about us?” I asked when you signed up for this newsletter. Surprisingly, nearly everyone takes the few seconds to actually fill in that box, helping me immensely by allowing me to track the effectiveness of all my marketing activities.
“Enter this code at our web site.” “Ask for Tom when you call.” Even a special phone number can be used which is only for calls related to a single ad.
The possibilities are endless, and all of them are useful in helping you learn what works for your particular business. The main thing I want you to take away from this article is that you have to be smarter and learn faster than the big advertisers. We small businesses don’t have the money to spend on “image campaigns” and “creating awareness.” We don’t have huge budgets, so we need to get attention with great ideas and powerful messages rather than big, splashy ads.
Avoiding the 10 ad killers in this list WILL improve your communications and save you money. And, if you apply these lessons in every area of your marketing, you’ll be on your way to booming business!
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(ArticlesBase SC #2464279)
Charlotte Gibson -
About the Author:
Samantha Hartley of Enlightened Marketing helps socially responsible entrepreneurs who are struggling with peaks and valleys in their businesses to generate a consistent stream of new, profitable clients. For FREE marketing tips sign up for our eZine at Enlightened Marketing.
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